General Terms of Sale

Valid since 01/01/2019


These General Conditions of Sale (so-called “Terms”) apply without restriction or reservation to any purchase of the following services:

  • WordPress, SEO and Digital Marketing Sites by

as proposed by the Provider to non-professional clients (“Customers or Customer”) on the site

The main features of the Services are presented on the website

The Customer is required to read it before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer. These Terms and Conditions are accessible at any time on the site and will prevail over any other document. By implementing the online ordering procedure of the site the Customer declares to have read these Terms and to have accepted them.

Unless proved otherwise, the data recorded in the Provider’s computer system constitutes proof of all transactions concluded with the Client.

The details of the Provider are as follows:

Otonomiz OÜ Registered 
capital of 2500 euros 
Registered at the RCS of Tallinn, under the number 14454839 
Ahtri tn 12 10151 Tallinn (Estonia).


Services are provided at the rates in effect at when the order is registered by the Service Provider.

Prices are in Euros or USD (depending on the country), inclusive of VAT.

The rates take into account possible reductions that would be granted by the Service Provider on the site

These rates are firm and non-revisable during their period of validity but the Service Provider reserves the right, outside the validity period, to modify the prices at any time.

The payment requested from the Customer corresponds to the total amount of the purchase, including its costs.

An invoice is established by the Service Provider and delivered to the Customer during the provision of the services ordered.


It is up to the Customer to select on the site the Services that he wishes to order, according to the following modalities:

The customer chooses a package and pays the order by bank transfer to the company’s account Otonomiz.Oü or credit card via the platform paypal no later than 24 hours before the start of the week of iteration (contact information to the Customer when placing the order).

The sale will be considered valid only after full payment of the price. It is the Customer’s responsibility to check the accuracy of the order and report any errors immediately.

Any order placed on the site constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.

The Service Provider reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order.


The price is paid by way of secure payment, according to the following terms:

Payment by bank transfer to the Otonomiz.Oü account or by credit card via the paypal platform no later than 24 hours before the start of the iteration week (contact details given to the Customer when placing the order) ).

The price is payable by the Customer, in full on the day of the order.

Payments made by the Customer will be considered final, only after actual receipt of the sums due by the Service Provider.

The Service Provider shall not be obliged to provide the Services ordered by the Customer if the latter does not pay the price in full under the conditions indicated above.


Services ordered by the Customer will be provided as follows:

– Videoconference exchange

– Realization of the estimate according to the needs and the request of the Customer

– Realization of the service ordered by iteration of a week with a functional increment from the end of this first week.

An iteration will be carried out within 5 working days from the final validation of the Customer’s order, under the conditions set out in these Terms and Conditions at the address indicated by the customer when ordering on the site .

The Service Provider undertakes to make its best efforts to provide the Services ordered by the Customer, within the framework of an obligation of means and within the deadlines specified above. However, these deadlines are given as an indication.

If the ordered services have not been provided within 7 working days after the indicative date of supply, for any other cause than force majeure or the fact of the Customer, the sale of the Services may be terminated at the written request of the Customer. customer. The sums paid by the Customer will then be returned to him no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding.

In case of special request of the Customer concerning the conditions of supply of the Services, duly accepted in writing by the Service Provider, the costs related thereto will be the subject of a subsequent specific supplementary billing.

In the absence of reservations or claims expressly issued by the Customer upon receipt of the Services, they shall be deemed to comply with the order, in quantity and quality.

During the daily synchronization point, the customer will be able to issue his modification and adaptation requests to the Service Provider. Customer feedback will be respected and implemented as much as possible during the iteration period. When the finished and functional increment is delivered, the requests having been taken into account during the daily synchronization points, the client being aware of the work done, may however still issue minor requests that can be made during the 2 hours of presentation. .

The Customer will have a period of 7 days from the provision of the Services to issue complaints by email, with all supporting documents, to the Provider.

No claim can be validly accepted in case of non compliance with these formalities and deadlines by the customer.

The Service Provider will reimburse or rectify as soon as possible and at its expense the services for which the Customer has not duly proved the lack of conformity.


Due to the nature of the Services provided, orders placed by the Customer do not benefit from the right of withdrawal.

The contract is therefore definitively concluded upon the placing of the order by the Customer according to the terms specified in these Terms. 


The Service Provider guarantees, in accordance with the legal provisions and without additional payment, the customer, against any defect of realization of the services ordered under the conditions and according to the following modalities:

The Services provided through the Service Provider’s website comply with the regulations in force in Estonia. The liability of the Service Provider can not be engaged in case of non-compliance with the legislation of the country in which the Services are provided, which is the responsibility of the Customer, who is solely responsible for the choice of services requested.


Please note that the information collected (last name, first name, email address, postal address and telephone number) are mandatory and necessary to process your request on the site Failure to answer a mandatory field may compromise consideration of your request. The personal information on this form is stored in a computerized file by the providers of

We will only process or use your data to the extent necessary to contact you, process your requests and ensure the performance of our services.

Your personal information is kept for a period that can not exceed three years, unless:

  • You exercise your right to delete data concerning you, under the conditions described below,
  • A longer shelf life is permitted or imposed under a legal or regulatory obligation.

During this period, we put in place all means to ensure the confidentiality and security of your personal data, so as to prevent damage, erasure or access by unauthorized third parties.

Access to your personal data is strictly limited to providers of and, where applicable, to our subcontractor Paypal, external provider specializing in online payment. The subcontractor in question is subject to an obligation of confidentiality and may use your data only in accordance with our contractual provisions and the applicable legislation. Except as provided above, we will not sell, rent, assign, or give access to third parties to your data without your prior consent, unless we are compelled to do so for law, fight against fraud or abuse, exercise of the rights of the defense, etc.).

In accordance with the law “Informatique et Libertés” of 6 January 1978 as amended and the European Regulation n ° 2016/679 / EU of 27 April 2016 (applicable from 25 May 2018), you have the right of access, rectification , portability and erasure of your data or limiting treatment. You can also, for legitimate reasons, oppose the processing of data concerning you.

You may, subject to the production of a valid proof of identity, exercise your rights by contacting Mr. De Luca Sébastien at, responsible for data processing.

If you do not wish to receive our news and solicitations (e-mail), you have the option to inform us by e-mail at:

For any additional information or complaint, you can contact the National Commission of Computing and Freedoms (more information on


The content of the site is the property of the Seller and its partners and is protected by Estonian and international laws relating to intellectual property.

Any total or partial reproduction of this content is strictly prohibited and may constitute an offense of counterfeiting.


These Terms and the resulting transactions are governed by and subject to Estonian law.

These Terms are written in French and English. In the event that they are translated into one or more foreign languages, only the French text will prevail in case of dispute.


For any complaint, thank you to contact the customer service at the postal address or mail of the Provider indicated in ARTICLE 1 of these Terms.

All disputes to which the purchase and sale transactions concluded pursuant to these GTS and which have not been the subject of a friendly settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of right common.